Cookie Policy for Lottosocialhope Ltd

Last updated: 1 July 2025

Introduction

This Cookie Policy explains how Hope Lottery (“we”, “us”, “our”) uses cookies and similar technologies on our website and app. It should be read alongside our Player Agreement and Privacy Policy. By continuing to browse, or by clicking “Accept”, you agree to the use of cookies as described here (unless you have adjusted your settings to refuse them).

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners. Similar technologies (such as SDKs, pixels, local storage, and device identifiers) are treated the same way in this Policy.

2. Who sets cookies?

• First-party cookies – set by Hope Lottery.
• Third-party cookies – set by trusted partners (for example, analytics or payment providers).

3. How we use cookies

We use cookies for the purposes below. You can change your preferences at any time (see Section 7).

3.1 Strictly necessary (essential)

• Enable core functionality such as security, network management, and accessibility.
• Keep you signed in and remember your session across pages.

3.2 Functionality

• Remember choices (e.g., language, region, and preferences) to provide enhanced, personalised features.

3.3 Performance & analytics

• Understand how visitors use our services to improve content and user experience.
• Measure the effectiveness of features and troubleshoot issues.

3.4 Marketing & advertising

• Deliver and measure relevant marketing messages on our site and elsewhere online.
• Limit the number of times you see an advert and help improve campaign performance.

4. Cookies we use

The specific cookies in use may change from time to time. Typical examples are listed below.

5. Legal basis

For strictly necessary cookies, the legal basis is our legitimate interests in operating a secure, functional service. For all other cookies, we rely on your consent, which you can withdraw at any time (see Section 7).

6. Third-party cookies

Some cookies are placed by third parties we work with. These partners may use information about your visits to deliver relevant adverts on other sites. You can review their privacy/cookie notices to learn more and manage your preferences with them directly.

7. Managing your preferences

• Cookie Settings: Open Cookie Settings
• Browser controls: You can block or delete cookies via your browser settings. Note that blocking essential cookies may impact core functionality.
• Do Not Track: Our services do not currently respond to “Do Not Track” signals.

8. Retention

Cookie lifespans vary. Session cookies expire when you close your browser; persistent cookies remain for the period indicated in the table above (or as otherwise updated in our tools).

9. Changes to this Policy

We may update this Cookie Policy from time to time. Updates take effect when posted on this page. If changes are material, we’ll provide a prominent notice (for example, a banner or email).

10. Contact us

If you have questions about our use of cookies, please contact:
Lottosocialhope Ltd
71–75 Shelton Street, London, WC2H 9JQ
📧 [email protected]