1.1 Hope Lottery is operated in accordance with Schedule 11 of the Gambling Act 2005, as amended. This section affirms the legal basis for the operation of the Lottery and its compliance with all relevant laws and regulations.
1.2 The Lottery is promoted and managed by Lottosocialhope Ltd, referred to hereafter as "The Promoter". The Promoter is responsible for ensuring the Lottery is conducted fairly, transparently, and in compliance with the law.
1.3 By participating in the Lottery, entrants agree to be bound by these Terms and Conditions, including all obligations and rules set forth herein.
Definitions
Lottery: Refers to Hope Lottery, a game of chance where participants buy tickets for a chance to win prizes.
Promoter: Lottosocialhope Ltd is responsible for the promotion and legal compliance of the Lottery.
Proceeds: The total revenue generated from selling Lottery tickets, excluding any operational costs.
Beneficiary: Charitable organisations selected by the Promoter to receive funds from the Lottery proceeds.
Operation, Licensing, and Registration
2.1 The Lottery is operated by The Promoter, a company registered in the United Kingdom with a specific license to operate lotteries.
2.2 The Promoter is the holder of a Gambling Commission Operating License (license number SSL-REG\116828), ensuring compliance with the Gambling Act 2005 and subsequent regulations.
2.3 The registered address of The Promoter is 71-75 Shelton Street, London, WC2H 9JQ. This address serves as the primary point of contact for all Lottery-related operations.
2.4 The lottery is registered as a Small Society Lottery with the local licensing authority associated with the principal office's location.
2.5 The license, like all Small Society Lottery, is governed and regulated by the Gambling Commission in compliance with the Gambling Act 2005
2.6 The Promoter’s operation as a small society lottery underlines its dedication to responsible and lawful gaming practices, with a focus on contributing to charitable causes through our activities.
2.7 Any questions or concerns regarding the regulation and legality of the Lottery should be directed to [email protected]
Use of Lottery Proceeds
3.1 Allocation of net Proceeds: 80% of the net proceeds from the Lottery ticket sales are allocated to nominated beneficiary organisations supporting various charitable causes.
3.2 Breakdown of overhead expenses: 20% of the net proceeds are utilised to cover the operational and administrative costs of the Lottery.
3.3 Explanation of direct operational costs: This includes costs related to ticket sales, marketing, legal compliance, and prize funds.
3.4 Transparency in financial reporting: An annual financial report is published detailing the allocation and distribution of the Lottery proceeds.
3.5 Audit and oversight mechanisms: Regular audits are conducted by independent bodies to ensure transparency and integrity in the distribution of funds.
Entry Eligibility and Rules
4.1 Eligibility criteria:
Age requirement: Participants must be at least 18 years old at the time of ticket purchase.
Residency status: Participants must be legal residents of the United Kingdom.
Exclusion categories: Employees of The Promoter and their immediate family members are not eligible to enter The Lottery.
4.2 The Promoter reserves the right to request proof of age and residency from participants. Failure to provide satisfactory evidence may result in disqualification and forfeiture of any prizes.
4.3 The Promoter employs rigorous verification processes to prevent underage gambling. Any participant found to be under the age of 18 will have their participation voided, any stakes refunded, and may be reported to the authorities.
Purchase of Tickets & Entry into Draws
5.1 Tickets are available for purchase during specified sales windows and may be subject to availability. The Promoter reserves the right to limit the number of tickets sold.
5.2 Tickets can be purchased online through the Lottery's official website or through its mobile application. No physical ticket sales will be conducted.
5.3 In the event that a draw is cancelled due to insufficient entries or other unforeseen circumstances, participants will be notified and provided with options such as ticket refunds or entry into a subsequent draw.
Lottery Draw Processes
6.1 Winning numbers for the Lottery are independently derived from the Irish Daily Million results. This ensures a fair and transparent process.
6.2 The Lottery fully relies on the established and approved drawing processes of the Irish Daily Million, ensuring integrity and randomness in the selection of winning numbers.
Prize Details
7.1 Prize funds are held in a secure, segregated account to ensure their availability and integrity. Once awarded, prize amounts are final and not subject to change.
Prize Claims
8.1 Winners are responsible for checking the draw results and must claim their prizes through their online Lottery account within 30 days of the draw date.
8.2 For prize claims of £1,000 plus, enhanced identity verification checks will be conducted to ensure compliance with anti-fraud and legal regulations.
Liability & Disputes
9.1 The Lottery is not liable for errors or technical issues affecting the website or the mobile app that may impact the ability to purchase tickets or check results.
9.2 A formal complaints process is available for participants. Disputes will be handled in accordance with UK law, and the decisions of the Lottery are final.
9.3 Participants wishing to lodge a formal complaint should do so by contacting our customer service team and outlining the nature of their dispute. The Promoter will acknowledge receipt within 48 hours and aims to resolve complaints within 14 days. If the participant is dissatisfied with the resolution, they may escalate the complaint to an independent adjudicator, details of which can be found on our website.
Privacy, Terms Changes & Responsible Gambling
10.1 The Lottery adheres to strict data protection and privacy laws, including compliance with the General Data Protection Regulation (GDPR). Our privacy policy, available on our website, details how participant data is collected, used, and protected.
10.2 Participants can access self-limit tools through their online account to manage and restrict their Lottery participation, promoting responsible gambling.
10.3 Participants may request to self-exclude from the Lottery by contacting our customer service team at [email protected]. This self-exclusion will prevent the participant from purchasing Lottery tickets for a minimum period of six months. Requests for self-exclusion must be made in writing, and the exclusion will be implemented within 48 hours of receipt.
Intellectual Property
11.1 All content associated with The Lottery, including but not limited to text, graphics, logos, and software, is the property of The Promoter or its licensors and is protected by copyright and other intellectual property laws.
11.2 The content provided by The Lottery is for personal, non-commercial use only. Reproduction, distribution, or commercial exploitation of such content is strictly prohibited without written consent from The Promoter.
Amendments to Terms
12.1 The Promoter reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on The Lottery's website unless otherwise stated.
Governing Law and Jurisdiction
13.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with the Lottery will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
14.1 For further information or inquiries regarding the Lottery, please contact the Promoter at the address provided in section 2.3. - 71-75 Shelton Street, London, WC2H 9JQ. This address serves as the primary point of contact for all Lottery-related operations.
Last updated: 1 July 2024